NeverMiss · Cally
Privacy Policy
NeverMiss is a sole proprietorship based in Antioch, California. NeverMiss operates Cally, a service that replies by text message to people who submit a real estate inquiry on a client agent's website and alerts the agent about new leads. This policy explains what information we collect and how we use it.
Information we collect
- Information you enter on an inquiry form: name, phone number, email address, whether you want to buy or sell, your timeline, and the location you are interested in.
- Records of the text messages we send you and any replies you send, including opt-out requests.
How we use it
- To reply to your inquiry by text message and connect you with the real estate agent you contacted.
- To alert that agent about your inquiry so they can follow up.
- To keep a record of your inquiry and your messaging preferences, including honoring STOP requests.
Sharing
We share your inquiry details only with the real estate agent whose website you submitted the form on, and with service providers that help us deliver messages and store records (such as our SMS provider and database host). We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Text messages
Message frequency varies based on your inquiry. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. After you opt out, you will receive one confirmation message and no further messages.
Data retention and your choices
We keep inquiry records only as long as needed to provide the service to the agent you contacted. You can ask us to delete your information by replying to any of our messages with your request.
Changes
We may update this policy. The date at the top shows when it last changed.